TRG, the business consultants for business travel.

We are not a travel agency. We are an independent resource organization, providing consulting services to companies with substantial business travel. We audit your travel program, evaluate and enhance agency and vendor relationships, manage the bid process if necessary, and facilitate cost-containment initiatives.

Change is in the air.

The recent changes in the travel industry have forced many companies to re-examine their travel programs and their agency/vendor relationships. Fee-based pricing, reduced revenue sharing, agency mergers, and new automation options have had a dramatic impact on business travel programs. Travelers are booking out-of-policy on the Internet. Effective management of travel-related costs, so vitally important to your bottom line, is now more critical than ever.

Consider these questions.

• Do you have an equitable financial partnership with your travel management company?
• Are your negotiated contracts for air, hotel and car rentals in line with current industry benchmarks?
• Do you have the optimum service configuration, and how is "service" measured?
• Does your account manager really manage your account?
• Is your agency pro-active in vendor negotiations and finding lower fares after ticketing?
• Are you seeing demonstrations of on-line self-booking and expense reporting automation?
• Do your travel management reports add value?
• Are you confident that your travelers are receiving the lowest possible fares?

Why you need TRG.

If you have answered "No" or "I'm not sure" to more than one of these questions, perhaps it's time for a meeting with Travel Resource Group. Our consultative approach enables us to prepare an action plan to addresses your specific needs and requirements. Our third-party perspective allows us to make an independent evaluation and develop strategic recommendations for enhancements or changes as necessary.

Agency Review Management

The evaluation process sometimes uncovers the need to conduct an agency review and issue a formal Request For Proposal. TRG manages the entire review process, from developing the selection criteria to the post-review performance evaluation. We act as facilitators, using our travel expertise and proprietary review methodology in every stage of this important process:

• Selection Criteria
• Creation of the Request For Proposal
• Presentation Management
• Evaluation Methodology
• Agency Compensation
• On-going Performance Evaluation

TRG works in partnership with your review committee during all phases of this process. We develop a custom Request For Proposal that goes far beyond a generic RFP, and we utilize the customized selection criteria throughout the process to screen, evaluate, and select a new agency (or reinstate the incumbent).

TRG Consultative Services

• Audit of Travel Programs and Agency/Vendor Relationships
• Facilitation of ARC Corporate Appointments
• Introduction to On-Line Automation Products
• Agency Review Management
• On-Going Agency & Vendor Performance Evaluation

T & E expenses often represent the third largest line item on a corporate P&L. A business relationship with TRG will maximize your return on every business travel dollar.

Need more information?

Fill out our online contact form and we'll get back to you, or call us at 781-444-5090.